Subscription Management
Manage your Optionomics subscription and billing
Billing Portal
You can conveniently manage all aspects of your Optionomics subscription—including upgrading or downgrading your plan, updating your payment methods, viewing invoices, and canceling or resuming your subscription—through our secure billing portal powered by Stripe.
To access these features, simply log into your Optionomics account, navigate to your Subscription settings, and click the “Open Billing Portal” button. All billing changes and sensitive data are securely handled by Stripe to protect your financial information.
Upgrading Your Plan
To upgrade your subscription:
- Click “Open Billing Portal” on subscription page
- Select “Update subscription” in Billing Portal
- Choose desired plan
- Click continue
- Changes take effect immediately with prorated billing
Upgrade Benefits:
- Immediate access to new features
- No service interruption
- Billing adjusted automatically
Downgrading Your Plan
To reduce your subscription:
- Click “Open Billing Portal” on subscription page
- Select “Update subscription” in Billing Portal
- Choose lower tier plan
- Click continue
- Changes effective at next billing cycle
Downgrade Notes:
- Maintains current access until cycle ends
- No partial refunds for current period
- API access removed if downgrading from Vega
Canceling Subscription
To cancel your subscription:
- Click “Open Billing Portal” on subscription page
- Select “Cancel subscription” in Billing Portal
- Confirm cancellation
After Cancellation:
- Access until current period expires
- Data remains for 90 days
- Can reactivate anytime
- No cancellation fees
Getting Help
For subscription assistance:
- Email: [email protected]
- Include account email
- Describe issue clearly
- Response within 24 hours
